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School Firewall Settings

🔥 Let us in  

If you have any trouble please email our tech team at techteam@mabletherapy.com.

Step 1 – Whitelist Domains.
 

In your firewall settings please whitelist the following domains :

DOMAINS :
1. mable.co.uk
2. firebase.com
3. firebaseio.com
4. sentry.io
5. tokbox.com
6. opentok.com
7. giphy.com
Step 2 – Outbound Ports
 

Please allow the following ports with all the following protocols.

PORTS     
1. 443 ( TCP & UDP & WSS )
2. 3478 ( TCP & UDP & WSS )

These are required for our video feed partners opentok.com, tokbox.com and video.mable.co.uk these domains can be added to the port config if more specificity is required.

Step 3 – Test
 

The Mable tech test page will let you know of any common setup issues.

https://app.mable.co.uk/#/tech-test

The TokBox Connectivity wizard will also help diagnose any potential faults with the firewall setup.

https://tokbox.com/developer/tools/precall/